privacy policy

1. Privacy Policy

The use of this website is subject to this Privacy Policy, and the User must re-read the respective terms each time they are used again to check whether they agree with it.

2. Personal Data

Alienweb guarantees respect for Users’ privacy.

Alienweb collects your data by Phone, in Writing or through its Website, with your express consent. As a rule, personal data is collected when the User subscribes to one of our products or services.

Some personal data is mandatory and, in the event of lack or insufficiency of such data, Alienweb will not be able to provide the product or service in question, and Alienweb will inform Users of the mandatory nature of the data provision.

Alienweb collects and processes personal data necessary to provide services and/or supply products, processing data such as name, address, phone number and E-mail address.

In accordance with current legislation on the protection of personal data, the data collected by Alienweb will be processed and stored electronically.

The personal data you provide to us will be kept on file by Alienweb, the company responsible for processing them, which is processed for the following purposes:

a. The celebration and execution of the contract related to the products selected by the User;
b. Satisfy User requests;;
c. Providing the User with information about Alienweb products, sending commercial messages by E-mail or any other equivalent automatic electronic means (such as SMS, MMS or any other electronic communications service), as well as through telephone contact, unless the User has objected to the collection of data;
d. Information and marketing actions.

The user may alter their preferences regarding the sending of such commercial communications by sending an email to info@alienweb.io as well as indicating their opposition.

3. User

The User guarantees that the personal data provided is true and accurate, and is responsible to notify any changes thereto. Any loss or damage caused to this website or to the person responsible for the website or to third parties resulting from incorrect, inaccurate or incomplete information on the registration forms will be the sole responsibility of the User.

4. Confidentiality

Alienweb, based in Portimão, the company responsible for the file, is responsible to maintain the confidentiality of the user’s personal data and to ensure the exercise of the right of access, rectification, cancellation and opposition by sending a letter to the electrionic address indicated above .

5. Subcontractors and Transfer of Personal Data

Personal data, including traffic data, databases and other operations, may be hosted, shared and communicated to other companies linked to Alienweb, under the legally defined terms and conditions.

Alienweb may also use subcontracting entities for all or part of the purposes indicated above, as well as for maintenance, hosting and management of its computer systems and equipment, under the terms permitted by the legislation that regulates the processing of personal data, with these entities remaining obliged to maintain secrecy and guarantee security regarding the data of Alienweb Customers to which, for this purpose, they have access, and must not use this data for any other purposes, or for their own benefit, nor relate it to other data they have .

In cases where User data is transferred or hosted in other companies linked to Alienweb, the levels of security and protection will not be lower than those provided by Alienweb.

6. Personal Data Communications

Alienweb is responsible for not transferring Users’ personal information to external entities. Alienweb will only share your personal data with consent or if required by law, in the following cases:

· With partners so that they can attribute the advantages and benefits associated with the respective campaigns and promotions;
· When required by law, to the competent judicial entities.

Any and all processing of personal data will be carried out in accordance with applicable legislation.

7. Data Retention

Your personal data will be stored and retained only for the minimum period necessary for the purposes that motivated its collection or subsequent processing or, for the period of time authorized by the International Data Protection Commission, after which it will be deleted.

8. Right of Access, Correction, Opposition and Elimination

Under applicable legislation, the User has the right to access their personal data, and may request its correction or addition via the email address info@alienweb.io.

The User may also, at any time, oppose the processing of data, with the exception of data strictly necessary for the provision of services, and/or request the deletion of their data for marketing purposes, and for this purpose they must contact Alienweb, via the email address info@alienweb.io.

9. Right to Data Portability

The User has the right to receive the personal data concerning him or her and which he or she has provided to a data controller, in a structured, commonly used and machine-readable format, and the right to transmit these data to another data controller, in the terms of current legislation on the protection of personal data.

10. Cookies

Cookies are small software tags that are stored on your computer through the browser, only retaining information related to your preferences, not including, as such, your personal data.

On this website we use cookies, which are small text files with information about your navigation on this website and whose main objective is to improve your web experience.

By accepting this Privacy Policy you agree to the use of cookies on this website.

11. Security Measures to Protect Personal Data

The protection and safeguarding of Users’ personal data is a fundamental element in the way in which Alienweb provides its services. In this way, several security measures, of a technical and organizational nature, were adopted in order to protect the personal data made available to us against its dissemination, loss, misuse, alteration, unauthorized processing or access, as well as against any another form of illicit treatment.

12. Final Measures

Alienweb reserves the right, at any time, to change or readjust this Privacy Policy, with these changes being duly published on our website.

If you have any questions or concerns about the Privacy Policy or the way in which companies linked to Alienweb collect and process your personal data, you can contact us via email at info@alienweb.io.

info@alienweb.io

+351 282412954

Rua Agosto Azul
Lote 4, Loja 6
8500-367 Portimão
Portugal

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